Privacy policy

Mountain Face (“we”) operates this store. This policy explains what personal information we collect and how we use it.

What we collect

  • Contact and delivery details you give us when ordering or signing up.
  • Payment information, processed by our payment providers — we do not store card numbers.
  • Device and usage data (cookies, IP address, pages viewed) to run the site and measure marketing.

How we use it

  • To fulfil and deliver your orders and answer your messages.
  • To send order updates and, if you opted in, our newsletter (unsubscribe any time).
  • To prevent fraud and comply with the law.

Sharing

We share data only with the services needed to run the store: Shopify (platform and payments), carriers, and advertising/analytics partners as described in our Cookie policy.

Your rights

You can request a copy of your data, correct it or ask us to delete it by emailing hello@mountainface.shop.

Retention

Order records are kept for as long as required by tax law; marketing data until you unsubscribe.